Warranty

Every FBT speaker product comes with a standard 2-year limited warranty, which protects our customers in the unlikely event that a product should fail due to a manufacturing defect – it will be repaired under warranty. For additional peace of mind, we (FBT Audio UK) offer a free 3-year extended warranty (taking the total to 5 years) for those who sign up to our extended warranty programme for all FBT-branded speaker products purchased from an authorised UK partner after 1st January 2017.

Standard exclusions such as transport costs, misuse, fair wear and tear, or replacement of consumable parts are NOT covered.

All you need to do is fill in the form within 90 days of your purchase. We will then email your certificate confirming your 5-year warranty. You must also upload a copy of your original proof of purchase receipt, as we need this to validate your purchase and activate the extended warranty. Please note that your warranty is also transferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

Every JTS product comes with a standard 1-year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty.

Standard exclusions such as transport costs, misuse, fair wear and tear, or replacement of consumable parts are NOT covered.

This form must be submitted within 90 days of your purchase for a valid warranty.

Please note that your warranty is also transferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

Every Studiomaster product comes with a standard 1-year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty.

Standard exclusions such as transport costs, misuse, fair wear and tear, or replacement of consumable parts are NOT covered.

This form must be submitted within 90 days of your purchase for a valid warranty.

Please note that your warranty is also transferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

Every Apex product comes with a standard 1-year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty.

Standard exclusions such as transport costs, misuse, fair wear and tear, or replacement of consumable parts are NOT covered.

This form must be submitted within 90 days of your purchase for a valid warranty.

Please note that your warranty is also transferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

Every NewHank product comes with a standard 1-year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty.

Standard exclusions such as transport costs, misuse, fair wear and tear, or replacement of consumable parts are NOT covered.

This form must be submitted within 90 days of your purchase for a valid warranty.

Please note that your warranty is also transferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

Every Neutrik product comes with a standard 1-year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty.

Standard exclusions such as transport costs, misuse, fair wear and tear, or replacement of consumable parts are NOT covered.

This form must be submitted within 90 days of your purchase for a valid warranty.

Please note that your warranty is also transferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

Every StageCore product comes with a limited lifetime warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty.

Standard exclusions such as transport costs, misuse, fair wear and tear, or replacement of consumable parts are NOT covered.

This form must be submitted within 90 days of your purchase for a valid warranty.

Please note that your warranty is also transferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

Every Cobra product comes with a standard 1-year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty.

Standard exclusions such as transport costs, misuse, fair wear and tear, or replacement of consumable parts are NOT covered.

This form must be submitted within 90 days of your purchase for a valid warranty.

Please note that your warranty is also transferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

Every Ultimax product comes with a standard 1-year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty.

Standard exclusions such as transport costs, misuse, fair wear and tear, or replacement of consumable parts are NOT covered.

This form must be submitted within 90 days of your purchase for a valid warranty.

Please note that your warranty is also transferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).