0
0

Warranty

Welcome to the Warranty Registration page. Here as a special FBT (Audio) UK LTD customer and purchaching from one of our UK authorised dealers you can increase the standard two year FBT speaker warranty to a mighty FIVE YEARS ! Simply fill in the form below making sure you fill all required boxes.

For our other brands JTS, NewHank, Neutrik and StageCore we offer a 1 year warranty which can be extended a further 1 year if registered with us using the forms on this site. To take advantage of this Free warranty extention all products MUST be registered.

Standard exclusions such as transport costs, misuse, fair wear or tear or replacement of consumable parts are NOT covered.


   
2 Year standard + FREE 3 Year extension
               
1 Year standard + FREE 1 Year extension

5 year extended warranty on FBT products

Every FBT Speaker product comes with a standard 2 year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty. For additional piece of mind, we (FBT AUDIO UK) offer a free 3-year extended warranty (taking the total to 5 years) for those that sign up to our extended warranty programme for all FBT branded Speaker products purchased from an authorised UK Partner after 1st January 2017.

Standard exclusions such as transport costs, misuse, fair wear or tear or replacement of consumable parts are NOT covered.

All you need to do is fill in the form within 90 day’s of your purchase, we will then email your certificate confirming your 5-year warranty.  You must also upload a copy of your 'original proof of purchase' receipt as we need this to validate your purchase and activate the extended warranty. Please note that your warrany is also trasferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

5 year extended warranty on FBT products

JTS Warranty Information

Every JTS product comes with a standard 1 year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty.

Standard exclusions such as transport costs, misuse, fair wear or tear or replacement of consumable parts are NOT covered.

All you need to do is fill in the form within 90 day’s of your purchase, we will then email your certificate confirming your 1-year extended warranty.  You must also upload a copy of your 'original proof of purchase' receipt as we need this to validate your purchase and activate the warranty. Please note that your warrany is also trasferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

NewHank Warranty Information

Every NewHank product comes with a standard 1 year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty.

Standard exclusions such as transport costs, misuse, fair wear or tear or replacement of consumable parts are NOT covered.

All you need to do is fill in the form within 90 day’s of your purchase, we will then email your certificate confirming your 1-year extended warranty.  You must also upload a copy of your 'original proof of purchase' receipt as we need this to validate your purchase and activate the warranty. Please note that your warrany is also trasferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

Neutrik Warranty Information

Every Neutrik product comes with a standard 1 year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty.

Standard exclusions such as transport costs, misuse, fair wear or tear or replacement of consumable parts are NOT covered.

All you need to do is fill in the form within 90 day’s of your purchase, we will then email your certificate confirming your 1-year extended warranty.  You must also upload a copy of your 'original proof of purchase' receipt as we need this to validate your purchase and activate the warranty. Please note that your warrany is also trasferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

StageCore Warranty Information

Every StageCore product comes with a standard 1 year limited warranty, which protects our customers in the unlikely event that should a product fail due to a manufacturing defect, it will be repaired under warranty. 

Standard exclusions such as transport costs, misuse, fair wear or tear or replacement of consumable parts are NOT covered.

All you need to do is fill in the form within 90 day’s of your purchase, we will then email your certificate confirming your 1-year warranty.  You must also upload a copy of your 'original proof of purchase' receipt as we need this to validate your purchase and activate the warranty. Please note that your warrany is also trasferable if you decide to sell your product to a third party (the buyer must also keep a copy of your original purchase receipt).

WARRANTY REQUEST

 
PROOF OF PURCHASE (PDF OR JPEG FIELDS ONLY)*:
CHOOSE FILE

* REQUIRED FIELDS
 
COMPARISON BASKET COMPARE